Xp Drivers for Hp, Compaq notebooks and laptops

Avoid the startup menu appearing during the bootup process. Please perform the following steps to do so:

1. Click Start, Run.
2. Type "msconfig" (without quotes) and press enter key.
3. Click the General tab.
4. Click the Advanced button.
5. Click the box against "Enable Startup menu" to uncheck it.
6. Click Apply (if enabled.)
7. Click OK.

After you perform the steps mentioned above, you may have to restart the system. Please do so when prompted to.

If the above process does not resolve the problem, please perform the following steps:

1. Click Start, Find and choose Files or Folders.
2. In the Named edit box, type "msdos.sys" (without quotes.)

NOTE: Make sure you check the C: drive from the Look-in list.

3. Click Search.
4. Right click the msdos.sys entry listed in the search results.
5. Choose Open With option.
6. From the list of programs available, choose Notepad.

NOTE: Make sure you do not check the box reading "Always use this program to open the file."

7. In the file, make sure BootMenu is set to 0.
8. Save the file and exit.

Registry patch for Autoplay in Windows XP:

http://www.kellys-korner-xp.com/regs_edits/autorunenable.reg



Windows XP comes with an AutoPlay option that automatically plays CDs or
DVDs when they are inserted in the optical drive.

NOTE: The disc should also be designed to support this AutoPlay
feature.



To enable the AutoPlay option, follow these steps:

1. Click Start and then click My Computer.
2. Right-click the CD or DVD drive icon.
3. Click Properties.
4. Click the AutoPlay tab.
5. Select the file type that you want to open automatically from the
drop-down menu .
6. Click Select an action to perform.
7. Click the action you want Windows XP to perform from the Actions
menu.
8. Repeat until all file types have been associated with an action.
9. Click OK.

If the problem persists, please follow these steps:

1. Click My Computer
2. Right-click CD-ROM
3. Click Properties
4. Click Autoplay tab
5. Check "select an action to perform"
6. And deselect option "Take No Action"
7. Click Apply.

This will enable the Autoplay in Windows XP.

If the problem is not resolved, you can enable the Autoplay from Registry. To do so, follow these steps:

Note: Please backup the registry before making changes in the registry. To do so, follow the steps given in the following Web site:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;322756

1. Click Start
2. Click Run
3. Type "Regedit" (without quotes)
4. Open: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CDRom
5. Change to value of 'Autorun', or create a new DWORD value if it doesn't exist: (0=disable, 1=enable)
6. Restart the Computer.

If the problem persists, please follow these steps:

follow the steps given in the following link to enable AutoPlay option:

http://www.windows-help.net/WindowsXP/howto-06.html

Ensure shell hardware detection is started and set on automatic in Administrative Tools. To do so, follow these steps:

1. Click Start, Settings, Control Panel.
2. Double-click Administrative Tools.
3. Double-click Component Services.
4. Select Services.
5. Locate "Shell Hardware Details."
6. Select the option and restart the service.

Also, check if the "NoDriveTypeAutoRun" value is set to 0x00000091. Do not make any changes in the registry as incorrect registry entry may cause serious system problems or prevent the computer from starting.

1. Click Start, Run, and type regedit.
2. Navigate to

HKEY_CURRENT USER_\Software\Microsoft\Windows\Current Version\Policies\Explorer

3. Click the Explorer folder, and the value in the right pane, NoDriveTypeAutoRun, should be a REG_DWORD with the value 0x00000091 (145 decimal).

For additional information on Autoplay feature in Windows XP, visit the following link:

http://msdn.microsoft.com/msdnmag/issues/01/11/Autoplay/default.aspx

Regarding enabling and disabling auto-run feature for CD-ROM in windows XP, visit this link:

http://www.dougknox.com/xp/tips/cd_autoplay_home.htm

how to change the AutoPlay Options for Your CD or DVD Drive:



Step 1: With the left mouse button, click on the 'Start' button.

Step 2: With the left mouse button, click on 'My Computer'.

Step 3: With the right mouse button, click on the drive letter or icon for your 'CD' or 'DVD' drive.

Step 4: With the left mouse button, click on 'Properties'.

Step 5: With the left mouse button, click on the 'AutoPlay' tab.

Step 6: With the left mouse button, click on the (dropdown arrow).

Step 7: With the left-mouse button, click on a disk type in the dropdown list.

Step 8: Below 'Actions', select the setting 'Select an action to perform:', by clicking on the circle with the left mouse button (A green dot will appear in the circle, indicating it has been selected.).

Step 9: With the left-mouse button, click on 'Play Audio CD using Windows Media Player'.

Step 10: With the left mouse button, click on the 'OK' button.

Windows Media Player will now automatically start playing Music CDs, when you insert them in the drive, for which properties you have set.

Issue:

When you try to modify the User Account via the User Accounts Control Panel, you may receive this error:


Automation server can't create object


Cause:



This is due to the missing registry key given below:



HKCR\CLSID\{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178}



Resolution:



Register the missing registry key by performing the following steps:



1. Click Start and then Run.

2. In the Open box, type: REGSVR32 SHIMGVW.DLL

3. Click OK.

Turn On and Use Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them option.


Turn Off Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select Turn off Automatic Updates.
3. Click OK.


To pause or resume downloading:

1. During the download process, click the icon that is displayed in the notification area, and then click Pause.
2. When you are ready for Windows to start downloading again, click the Automatic updating icon, and then click Resume.


Restore Declined Updates
If you decide not to download a specific update, you can prompt Automatic Updates to offer that update again. To restore declined updates:
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click Offer updates again that I've previously hidden.
3. Click Yes to restore declined updates.



=================================================================================

ISSUE I:

Error - "Updates were unable to be successfully installed"

DESCRIPTION:

This error message appears when the Windows Updates are tried to install, after downloading them onto the computer.

SOLUTION:

1. Open "Wordpad" (START > ALL PROGRAMS > ACCESSORIES > WORDPAD)
2. Copy and Paste the text(as it is) given below, into the "wordpad"
3. Save the "Wordpad" file as "IEreg.bat" to your desktop and then "double
click" to launch.


--------------------------------------------------------------------------------


cd /d %SystemRoot%\system32
regsvr32 comcat.dll /s
regsvr32 shdoc401.dll /s
regsvr32 shdoc401.dll /i /s
regsvr32 asctrls.ocx /s
regsvr32 oleaut32.dll /s
regsvr32 shdocvw.dll /I /s
regsvr32 shdocvw.dll /s
regsvr32 browseui.dll /s
regsvr32 browseui.dll /I /s
regsvr32 msrating.dll /s
regsvr32 mlang.dll /s
regsvr32 hlink.dll /s
regsvr32 mshtmled.dll /s
regsvr32 urlmon.dll /s
regsvr32 plugin.ocx /s
regsvr32 sendmail.dll /s
regsvr32 scrobj.dll /s
regsvr32 mmefxe.ocx /s
regsvr32 corpol.dll /s
regsvr32 jscript.dll /s
regsvr32 msxml.dll /s
regsvr32 imgutil.dll /s
regsvr32 thumbvw.dll /s
regsvr32 cryptext.dll /s
regsvr32 rsabase.dll /s
regsvr32 inseng.dll /s
regsvr32 iesetup.dll /i /s
regsvr32 cryptdlg.dll /s
regsvr32 actxprxy.dll /s
regsvr32 dispex.dll /s
regsvr32 occache.dll /s
regsvr32 occache.dll /i /s
regsvr32 iepeers.dll /s
regsvr32 urlmon.dll /i /s
regsvr32 cdfview.dll /s
regsvr32 webcheck.dll /s
regsvr32 mobsync.dll /s
regsvr32 pngfilt.dll /s
regsvr32 licmgr10.dll /s
regsvr32 icmfilter.dll /s
regsvr32 hhctrl.ocx /s
regsvr32 inetcfg.dll /s
regsvr32 tdc.ocx /s
regsvr32 MSR2C.DLL /s
regsvr32 msident.dll /s
regsvr32 msieftp.dll /s
regsvr32 xmsconf.ocx /s
regsvr32 ils.dll /s
regsvr32 msoeacct.dll /s
regsvr32 inetcomm.dll /s
regsvr32 msdxm.ocx /s
regsvr32 dxmasf.dll /s
regsvr32 l3codecx.ax /s
regsvr32 acelpdec.ax /s
regsvr32 mpg4ds32.ax /s
regsvr32 voxmsdec.ax /s
regsvr32 danim.dll /s
regsvr32 Daxctle.ocx /s
regsvr32 lmrt.dll /s
regsvr32 datime.dll /s
regsvr32 dxtrans.dll /s
regsvr32 dxtmsft.dll /s
regsvr32 WEBPOST.DLL /s
regsvr32 WPWIZDLL.DLL /s
regsvr32 POSTWPP.DLL /s
regsvr32 CRSWPP.DLL /s
regsvr32 FTPWPP.DLL /s
regsvr32 FPWPP.DLL /s
regsvr32 WUAPI.DLL /s
regsvr32 WUAUENG.DLL /s
regsvr32 ATL.DLL /s
regsvr32 WUCLTUI.DLL /s
regsvr32 WUPS.DLL /s
regsvr32 WUWEB.DLL /s
regsvr32 wshom.ocx /s
regsvr32 wshext.dll /s
regsvr32 vbscript.dll /s
regsvr32 scrrun.dll mstinit.exe /setup /s
regsvr32 msnsspc.dll /SspcCreateSspiReg /s
regsvr32 msapsspc.dll /SspcCreateSspiReg /s
exit


If issue persist perform the following steps:

Corrupt files in History, Windows Updates, and Temporary Internet Files folder may prevent you from viewing or installing Windows updates from the Web site. You can resolve the problem by clearing those folders by following these steps:

1. Clearing Cache and History by following these steps:

a. Close all programs and Internet Explorer windows.
b. Double-click the "Internet Options" icon in the Control Panel.
c. Click Internet Options/General tab.
d. Click the Delete Files button within Temporary Internet Files section.
e. Click the Clear History button within the History section.
f. Click the Advanced tab.
g. Under Browsing, clear the Enable third-party browser extensions (requires restart) check box.
h. Click OK.
i. Close the Control Panel window.
j. Restart the computer for the changes to take effect.

NOTE: Enable the "Show all Files" option before performing the next step. From Windows Explorer, click Tools, click Folder Options, and select the View Tab. Select the "Show All Files" option under the Advanced Settings section.

2. Delete files within WindowsUpdate folder by following these steps:

a. Double-click My Computer and then double-click C:
b. Double-click the Program Files folder and then double-click the "WindowsUpdate" folder.
c. Delete all files and folders within this directory.

NOTE: Disable any Anti-Virus protection software or download
assistance programs that may be running before reconnecting
to the site. Anti-Virus software stops programs from
writing to the registry in Windows.

After performing the above steps, retry the Windows Update Site.

If the problem persists, rename the C:\Windows\System32\CatRoot2\ folder to force Windows to recreate the EDB database by following these steps:

1. Click Start and click My Computer.
2. Open the C: drive.
3. Open the Windows folder.
4. Open the System32 folder.
5. Locate the CatRoot2 folder and rename it to CR2OLD.
6. Close the window and try installing the Critical Updates again.

If the problem persists, perform these steps:

1. Visit the following Web site:

http://windowsupdate.microsoft.com

NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.

2. Click the Personalize Windows Update link.
3. Select the "Display the link to the Windows Update Catalog under See Also" option.
4. Click the Save Settings button.
5. Click the Windows Update Catalog link under the See Also section.
6. Click the "Find updates for the Windows Operating Systems" link.
7. Select Windows XP Home.
8. Click the Search button
9. Click the Critical Updates section to locate all the Critical Updates available for the system.

You can now select the updates that failed to install and download them again. This site will allow you to save these updates to disk before you install them. Double-click the downloaded file to install it.

You should now be able to completely download and install Windows Critical updates.

=================================================================================

To isolate the issue whether it is hardware or software we need to perform these troubleshooting steps.

Step 1: Power Drain,
Step 2: Reset BIOS.
Step 3: Update BIOS
Step 4: Disable Windows XP restart feature.

To start with troubleshooting I recommend you to download the latest bios updates from the following Weblink :

Step 1: Power Drain Procedure:

1. Disconnect the AC Adapter.
2. Remove the Battery.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter.
5. Turn on the Notebook power.

Step 2: Reset the BIOS

The settings made in the BIOS Setup utility control the hardware and therefore have a fundamental effect on how the computer operates.

To run the BIOS Setup utility

1. Turn on or restart the notebook.
2. Press the F2 or F10 key when the "HP Invent" logo appears on the screen.
3. Under Exit menu, select "Load Setup Defaults."

Step 3: Update BIOS

Go to Hp.com support and drivers page and download latest BIOS update.

Step 4: Disabling Windows XP automatic restart feature.

Sometimes, Windows XP might suddenly restart without any warning. To resolve this issue, disable the automatically restart on system failure feature.

To disable the automatically restart on system failure feature, follow the steps given below:

1. Click Start, right-click My Computer icon, and then Properties.
2. Click the Advanced tab, and then Settings in the Startup & Recovery section.
3. Remove the checkmark next to Automatically Restart under System Failure.
4. Click OK to close the Startup and Recovery window, and then OK to close the System Properties window.
5. Restart the computer.

This should resolve the issue. If still issue persist then perform the steps mentioned below.

Also, Please follow the steps mentioned below:

1. Remove unwanted startup programs.
2. Close unwanted background applications
3. Improve system resources.

===Remove unwanted startup programs===
It appears that there are several applications, which are scheduled to launch at Startup process. Certainly, these applications and services of Windows XP slow down the overall performance of notebook.

To resolve the issue, you need to disable the unwanted startup application using MSConfig utility. Msconfig is an application used to prevent other applications from opening with Windows. The following steps explain how to use Msconfig to resolve issues with the computer:

1. Click Start and then click Run.
2. In the Open field, type: msconfig
3. Click OK. The System Configuration Utility window appears.
4. Click Startup tab to display a list of software applications and settings that can be disabled.
5. Remove checkmarks to disable items.
6. Click OK when finished.
7. Restart the computer for the changes to take effect.

====Close unwanted background applications===

Additionally, it is necessary to consider those programs, which are running in background. As these programs affects the system performance considerably.

1. Press and hold the CTRL + ALT + DELETE keys on your keyboard. The Windows Task Manager opens showing a list of all running programs.
2. Click the Processes tab.
3. Select the program you want to close and click End Process.
4. If another screen opens stating the task has stopped responding, click End Task.
5. Repeat Steps 1 - 4 for each of the programs you want to close, except for Explorer and Systray.

Above steps should resolve the issue completely.

===Improving system performance===

To avoid lockup and shutdown problems with the HP Pavilion Notebook, perform the steps listed at the following URL:

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00034290

NOTE: Copy and paste the entire web link in a new Internet Explorer Window.

Auto-Adapters
http://www.lindelectronics.com/
http://www.shoplaptop.net/power-car-hp-pavilion.html

1. Click Start and select Run.
2. Type "control userpasswords2" in the Open field and click OK.
3. Deselect the "Users must enter a user name and password to use this
computer" option from the Users tab. A dialog box will appear asking
you for the user name and password that should be used to logon
automatically.
4. Choose the user account for which you want to enable automatic login
and type the password.
5. Click OK.

Windows XP should no longer ask you for your user name and password.

http://windowsxp.mvps.org/Autologon.htm

1) 802.1X authentication is enabled for wireless network that does not support 802.1X authentication. You may disable 802.1X authentication.

1. Click Start, and then click Control Panel.

2. Click Network and Internet, click Network and Sharing Center, and then click Manage network connections.

3. Right-click the network that you want to disable 802.1X authentication for, and then click Properties.

4. Click the Security tab, and then, in the Security Type list, click No authentication (Open).

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00035555

Enabling "Windows Audio" service is something which we generally tend to overlook. To resolve the issue pertaining to "No audio device" error, you may recommend the customer to perform the following steps:

1. Click Start >> Run. Or( Press Windows key + R key )
2. Type services.msc and press Enter.

"Services" box will pop-up. From the list of Services, search for "Windows Audio".

3. Double-click Windows Audio. ("Windows Audio" box will pop up.)
4. Under Service Status, click the "Start" button and set the "Startup type" to "Automatic".
5. Stop the serivce and Start the service
6. Click OK.


Windows Audio configuration startup batch file

1. Click Start > Run Or( Press Windows key + R key ) and in the text box type Notepad. This will open the Notepad,

type "net start AudioSrv" (without quotes) and save the file with file name start.bat on desktop.

2.Now, copy the start file from the desktop and Right Click on Start button and select Open.
3.Open Programs > StartUp
4.Now Paste the Start.bat file in the startup folder.
5.Close the window and restart the computer. This will resolve the issue.


HP Notebook PCs - No Sound or Audio is Heard

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00035555

Note : Copy the URL and paste in the address box of the browser, then press Enter Key.

Step 2 : Enable services on failures.

* Click Start
* Select RUN
* Type "services.msc" without quotes and press enter
* Double Click on Windows Audio option.
* Select the Recovery tab.
* Select the option "Restart the service" on First Failure.
* Also select the option " Restar the Service " on second and subsequent failures.
* Click Apply and Click Ok.
* Close Window.

» Software and Drivers - download ADI 1981B Audio Driver for Microsoft Windows XP, 5.12.01.5240 A
ADI 1981B Audio Driver for Microsoft Windows XP, 5.12.01.5240 A

http://h18007.www1.hp.com/support/files/hpcpqnk/us/download/22864.html?jumpid=reg_R1002_USEN

» ADI 1981B Audio Driver for Microsoft Windows XP
... 2005-03-15 Version: 5.12.01.5240 A Description This package contains the AD 1981b audio driver for the listed notebook models and operating systems. PURPOSE: Routine OPERATING SYSTEM ...

ftp://ftp.hp.com/pub/softpaq/sp29501-30000/sp29586.exe


» Software and Drivers - download ADI 1981B Audio Driver for Windows 2000/XP, 5.12.1.4011 A
ADI 1981B Audio Driver for Windows 2000/XP, 5.12.1.4011 A

http://h18007.www1.hp.com/support/files/hpcpqnk/us/download/21002.html?jumpid=reg_R1002_USEN

Chipset information:

ZX5000: ATI RC300M and SB200 Chipset.

ZV5000: ATI RC300M and SB200 & nVidia CK8

How to Check Motherboard Chipset:

If the Video card install on the Notebook is ATI then the chipset is ATI RC300M and SB200 and if the Video card install on the Notebook is Nvidia then the Chipset is nVidia CK8. It is easy to check the Video card installed on the Notebook by specifications of the Notebook from HP.com or ADT. So, check the video card and then provide the audio driver accordingly.

ADI 1981B Audio Driver for ATI Chipset:

http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-24156-1&jumpid=reg_R1002_USEN


ADI 1981B Audio Driver for NVIDIA Chipset:

http://h18007.www1.hp.com/support/files/hpcpqnk/us/download/20464.html?jumpid=reg_R1002_USEN

You may experience stutter, echo, or distorted sound on the Pavilion if the hardware acceleration is not set correctly. To experience good audio quality, adjust the hardware acceleration slider for speaker in the Device Manger by following these steps:

1. Click Start and then Control Panel.
2. Click Sounds and Audio Devices.
3. Under Speaker settings, click Advanced.
4. Click the Performance tab.
5. Change the Hardware Acceleration slider's position.

NOTE: The slider can be positioned from "none" to "full" depending on the usage.

6. Click Apply and OK.

Repeat steps 5 & 6 till you get optimum audio performance.

At optimal level, sound will be clear and free from static or echo.



Also, I recommend you enable DMA. To enable DMA mode using the Device Manager, follow these steps:

1. Open Device Manager.

2. Double-click IDE ATA/ATAPI Controllers to display the list of controllers and channels.

3. Right-click the icon for the channel to which the device is connected, select Properties, and then click the Advanced Settings tab.

4. In the Current Transfer Mode drop-down box, select DMA if Available if the current setting is "PIO Only."
If the drop-down box already shows "DMA if Available" but the current transfer mode is PIO, then the user must toggle the settings. That is:

a) Change the selection from "DMA if available" to PIO only, and click OK.

b) Then repeat the steps above to change the selection to DMA if Available.

For more information, visit the following website:

http://www.microsoft.com/hwdev/tech/storage/IDE-DMA.asp

Attaching documents to FAX

http://support.lexis-nexis.com/FileAndServe/record.asp?ArticleID=fsa_docs_attaching_docs

"The ATI2DVAG.DLL display driver has stopped working normally, save your work and reboot to restore full display functionality."


I have listed the required steps for your usage below:

1. Right-click My Computer, choose Properties.
2. Click Hardware tab and then the Device Manager button.
3. Click [+] next to System devices.
4. Right-click on the ATI Radeon AGP Controller and choose Update Driver option.
5. This will open the Hardware Update Wizard prompting "Can Windows connect to Windows Update to search for software?" - choose "No, not this time" radio button here and click the Next button.
6. In the next window, select the "Install from a list or specific location (Advanced)" radio button and click Next button to continue.
7. In the next window, select the "Don't search. I will choose the driver to install." radio button and click Next button to continue.
8. In the next window that appears, select "Select PCI standard PCI-to-PCI bridge" and click Next button.
9. Complete the Hardware Update Wizard window by clicking on the Finish button.
10. You will now see a prompt asking you to restart the computer.
11. Click "Yes" button and carry on with the Reboot.

Enabling Extended Desktop Mode

1 Access the Windows® Control Panel. Doubleclick Display.
2 Click on the Settings tab.
3 Click the monitor icon for the display onto which you want to extend your desktop.
4 Click Yes to enable the selected display.
5 Checkmark the Extend my Windows desktop onto this monitor check box (Windows® may automatically place it there).
6 Click OK or Apply to save the changes.

ATI chipset driver for 64 bit Windows XP:


https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27

Conexant Audio driver 64-bit



http://www.planetamd64.com/index.php?act=Attach&type=post&id=4177

Texas Instruments PCI (TI-PCI) 6xx1/7xx1 media card driver 64-bit


ftp://ftp.support.acer-euro.com/notebook/aspire_3020_5020/driver/winxp64bit/cardr.zip

If you find ASPNET user on the Welcome screen, please using the following to remove it:

http://www.kellys-korner-xp.com/regs_edits/asp.reg

To uninstall and reinstall America Online (AOL), first download and
install the latest version of AOL from the following Web site:

http://www.aol.com

NOTE: The URL above will take you to a non HP Web site. HP does
not control and is not responsible for information outside
of the HP Web site.

To uninstall AOL for Windows 98 and ME, perform the following steps:

1. Click Start, select Settings, and choose Control Panel.
2. Double-click Add/Remove Programs.
3. Under the Install/Uninstall tab, double-click the America Online
application.
4. Click Yes to remove the program from the system.
5. Repeat the above-mentioned steps for all entries of AOL under the
Install/Uninstall tab.
6. Click Apply and then click OK.
7. Restart the system.

AOL will be uninstalled from the system.

To uninstall AOL for Windows XP, perform the following steps:

NOTE: You must be logged on as an administrator or a member of
the Administrators group in order to complete this
procedure.

1. Click Start and select Control Panel.
2. Double-click Add/Remove Programs.
3. Select America Online from the list of installed programs.
4. Click the Remove button.
5. Click Apply and then click OK.
6. Restart the system.

AOL will be uninstalled from the system.

After uninstalling AOL completely, install the downloaded latest version
of AOL.

For vista here is the link

http://anti-aol.livejournal.com/9940.html

http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx


http://www.microsoft.com/security/malwareremove/default.mspx

http://www.microsoft.com/athome/security/spyware/software/default.mspx

MS beta spyware


First
Malicious Software Removal Tool


http://www.microsoft.com/security/malwareremove/default.mspx

Spyware

http://www.microsoft.com/athome/security/spyware/software/default.mspx



Registry Booster Download Link:
http://downloads.uniblue.com/uniblue-rb-af/registryboosteraf.exe

Registry Booster key benefits




Virus Scan
~~~~~~~~~~~~~~
Kindly perform an online virus scan from the following web site

http://security.symantec.com/default.asp?productid=hp&langid=ie&venid=hp

Please copy the entire link to your browser and press enter.


Here is the web link for PC tune up free service from Microsoft:

http://safety.live.com/site/en-us/default.htm

The utility for Virus, spyware detection and its removal, registry repair
and fixes issue with registry corruption, disk de-fragmentation, removal of
junk. Overall improves system performance.


Scan your computer now online and clean it for free!

Your computer can be free of malware in just a few clicks:

http://www.ewido.net/en/

Description:

The AMD processor family model numbers overlap, creating confusion for customers that may be interested in finding out the CPU family and correct frequency of their processor.

Solution :

The AMD naming convention is designed to provide a relative comparison of the performance of their processors. Differences in the internal architecture of each processor family from AMD will have different values for the internal MHz of the processor and the comparative performance of each. For example, AMD has several processors that are rated at 2800+ but they have very different real clock speeds.

Model Name MHz L2 Cache CPU Family Core support by zv5000 3000

AMD Athlon XP-M 2800+ 1600 128kb 15 K8 Yes
AMD Athlon XP-M 3000+ 1600 256kb 15 K8 Yes
AMD Athlon XP-M 2800+ 1400 256kb 15 K8 No
AMD Athlon XP 2800+ 2083 512kb 10 or 8 K7 No
AMD Athlon XP-M 2800+ 2133 512kb 10 or 8 K7 No
AMD Athlon XP 2800+ 2250 256kb 10 or 8 K7 No


Newer processors are capable of running more instructions per clock cycle because of a more advanced internal architecture, so a lower clock speed can give the same performance as older processors with higher clock speeds. For this reason, it appears that the newer processors are slower than older ones when comparing the internal clock speeds alone.

To check the processor family and performance on the notebook, perform the following steps:


Right-click My Computer and select Properties. The name of the processor should be displayed and will be similar to AMD Athlon XP 3000+.

Click Start and then Run. Type msinfo32 and click OK. Read the processor value for the family ID. This value refers to the Family ID and Processor Speed.

Tapping:

1. Click Start and select Control Panel.
2. Double-click the Mouse icon.
3. This will open the Mouse Properties Window.
4. Click the Tapping Tab
5. Select the check box Tapping to enable it.
7. Click Apply and Ok.


Scroll and tapping:

1. Click Start and select Control Panel.
2. Double-click the Mouse icon.
3. This will open the Mouse Properties Window.
4. Click the Gestures Tab
5. Click the drop-down button for "Right Corner Assign:" and select Auto
Scroll.
6. Now, click to select "Use vertical Scroll Function"
7. Click the Tapping Tab
8. Select the check box Tapping to enable it.
9. Click Apply and Ok.


Adjust Touch sensitivity:

1. Click Start and select Control Panel.
2. Double-click the Mouse icon.
3. This will open the Mouse Properties Window.
4. Click the Tapping Tab
5. Click on Touch sensitivity button.
6. Now, adjust the Touch sensitivity in the window that opens and click OK
7. Click Apply and Ok.

Solution:

1. Click Start and select Control Panel.
2. Double-click the Mouse icon.
3. In mouse properties window, click Gestures tab.
4. Click the drop-down button for "Right Corner Assign:" and select Auto Scroll.
5. Check the check box beside "Use Vertical Scolling Function".
6. Click Apply and OK.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00310190

Solution:

1. Click Start > Control Panel > Mouse > Tapping tab.
2. In the Typing group, check the box Tap off when typing.
3. Set the Delay after last key is hit: to the desired setting (Short to Long delay).
4. Click the Apply button.

If the issue persist follow these steps:

1. Click Start-> Control Panel.
2. Double click the mouse icon.
3. In the Mouse properties window click the Tapping tab.
4. Click the Touch sensitivity button and set it according your convenience.
5. Click Apply and then OK.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00310190

CAUSE
This issue may occur if Windows XP tries to use an incompatible motherboard chipset video driver during startup.

RESOLUTION
To resolve this issue, follow these steps to disable the Agp440.sys service.

Important You must know the administrator password to complete the following procedure. If you do not know the administrator password, contact your system administrator. After you complete this procedure, any video adapter driver you have installed will be disabled, and Windows XP will use default VGA drivers. 1. Insert your Windows XP CD-ROM into the computer CD-ROM drive or DVD-ROM drive, and then restart your computer from the CD-ROM.

Note Some computers may require that you modify the basic input/output system (BIOS) settings before you can start the computer from a CD-ROM. For information about how to modify the BIOS, see your computer documentation.
2. At the Welcome to Setup screen, press R to start the Recovery Console.
3. Press the number key that corresponds to the installation that you want to repair, and then press ENTER.
4. Type the password for the administrator account of that installation, and then press ENTER. You receive a drive:WINDOWS> prompt, where drive is the drive on which Windows XP is installed.
5. Type listsvc, and then press ENTER.
6. Make sure that the Agp440 service is listed, and that the startup type is set to "Boot".
7. Press ESC.
8. Type disable agp440, and then press ENTER.
9. You receive a message that the registry setting for this service was found, and that its current startup state is "service_disabled".
10. Type exit, and then press ENTER.
11. If you are prompted to start in Safe mode or Normal mode, start in Normal mode.
12. Log on to your computer.
Windows XP includes default video drivers that make it possible for your monitor to work. However, some features may not work as you expect with these default drivers. Update your motherboard chipset video drivers periodically. To do so, visit your computer manufacturer's Web site, and download the most recent drivers for your video adapter.

Install graphics drivers from Hp.com as per your notebook model which will resolve the issue.

Adding and Securing a Computer Running Windows XP Professional by Using Windows Small Business Server 2003

http://www.microsoft.com/smallbusiness/support/articles/xp2sbs.mspx

Adding web site or exceptions in Norton Internet Security :

1. Open Norton Internet Security or Norton Personal Firewall.
2. Click Personal Firewall.
3. Click the Configure button. The Personal Firewall configuration window opens.
4. Click Network tab
5. Click Add button from the opened window, then type the website address (eg:www.msn.com) then click OK.
6. Now click on Trusted option, click OK

The following steps are to resolve the issue with activeX:

Step 1: Turn off Information Bar messages about blocked pop-up windows.

------------------------------------------------------------------------
----

1) Open Internet Explorer.
2) Click Tools on the menu bar.
3) Click Pop-up Blocker.
4) Click Pop-up Blocker Settings.
5) Click to uncheck the Show Information Bar when a pop-up is blocked.
check box.
6) Click the Close button.

You will no longer receive messages

Step 2 : Turn off the Information Bar for file downloads
--------------------------------------------------------

1) Open Internet Explorer.
2) Click Tools on the menu bar.
3) Click Internet Options... The Internet Options window appears.
4) Click the Security tab.
5) Click the Custom Level... button. The Security Settings window
appears.
6) Scroll down to Downloads in the Settings: list.
7) Click to select Enable under Automatic prompting for file downloads.
8) Click the OK button.
A Warning! message appears.
9)Click the Yes button to change the security settings for the zone.
10)Click the OK button.

You will now receive prompts directly from a Web site if it needs to
download a file to your computer.

http://ais.web.cern.ch/ais/apps/hr/jinitiator.html

Step 3 : Turn off the Information Bar for ActiveX controls

------------------------------------------------------------------------
-----

1) Open Internet Explorer.
2) Click Tools on the menu bar.
3) Click Internet Options... The Internet Options window appears.
4) Click the Security tab.
5) Click the Custom Level... button. The Security Settings window
appears.
6) Locate ActiveX controls and plug-ins in the Settings: list.
7) Click to select Enable under Automatic prompting for ActiveX
controls.
8) Click the OK button.
A Warning! message appears.
9) Click the Yes button to change the security settings for the zone.
10)Click the OK button.

You will now receive prompts directly from a Web site if it needs to
download software to your computer.

Step 4: Enable secure sites to be visited:
-------------------------------------------

Follow the steps below to reset SSL encryption so that you can view
secure pages:

1. Open Internet Explorer.
2. Click Tools, Internet Options, and then click the Security tab.
3. Click the Default Level button.
4. Click the Content tab.
5. Click the Clear SSL State button, and then click OK.


If the issue still persist I recommend you to visit the following web page to download and install the Java virtual Machine :

http://java.sun.com/getjava/manual.html

=== Delete Temporary Files ===

Follow the below steps to to delete the temporary Internet files and history:

1. Go to Start;
2. Go to Settings;
3. Go to Control Panel;
4. Go to Internet Options (or Internet);
5. Go to the General tab;
6. Under Temporary Internet Files, press the Delete Files button;
7. Under History, press the Delete History button;
8. Close the window by pressing the X in the upper right hand corner;
9. Close out of each other window by pressing OK.

=== Delete Cookies ===

Delete Internet Cookies as instructed below:

1. Go to Start;
2. Go to Settings;
3. Go to Control Panel;
4. Go to Internet Options (or Internet);
5. Go to the General tab;
6. Under Temporary Internet Files...
7. If there's a Delete Cookies button, press that;
Or if there isn't a Delete Cookies button, under Temporary Internet Files, press the Settings button, and do the following four steps;
8. Press the View Files button;
9. In the upper left corner, select Edit;
10. Select Select All to highlight all the names of the cookies files listed there;
11. Press Delete on your keyboard or use another delete method;
12. Close the window by pressing the X in the upper right hand corner;
13. Close out of each other window by pressing OK.

=== Clearing Cache and History ===

1. Close all programs and Internet Explorer windows.
2. Double-click the "Internet Options" icon in the Control Panel.
3. Click Internet Options/General tab.
4. Click the Delete Files button within Temporary Internet Files
section.
5. Click the Clear History button within the History section.
6. Click OK.
7. Close the Control Panel window.
8. Restart the computer for the changes to take effect.

NOTE: Enable the "Show all Files\Show Hidden files and Folders"
option before performing the next step. From Windows
Explorer, click Tools, click Folder Options, and select
the View Tab. Select the "Show All Files\Show Hidden
files and Folders" option.


=== Reset the Browser security settings ===

You can set the Internet Explorer security settings to default by
following these steps:

1. Open Internet Explorer.
2. On the Menu bar, click Tools, and then Internet Options.
3. Click the Security Tab. You will find the following four icons:

* Internet
* Local Intranet
* Trusted sites
* Restricted sites.

4. Click the Internet icon.
5. Click Custom Level, Reset, and then OK.
6. Repeat step 5 for Local Intranet, Trusted sites, and Restricted
sites icons.
7. Click the Advanced tab.
8. Click Restore Defaults.
9. Click OK.

This will restore the security settings to default.

=== Disable Script Debugging ===

If the issue persists, disable script debugging by following these steps:

1. Open Internet Explorer
2. Click Tools, Internet Options
3. Click Advanced tab
4. Under Browsing section click the check box "Disable Script Debugging"
5. Click Apply followed by OK.

Link:
ftp://ftp.compaq.com/pub/softpaq/sp34001-34500/sp34016.exe

Solution:

http://www.microsoft.com/downloads/exeValidation2.aspx?familyId=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displayLang=en

1. Once you are on this web page, from the Step 1, click on Continue
2. It will ask you to download a Validation utility ( GenuineCheck.exe ), download it.
3. Double click on it to execute. It will generate a "Validation" key.
4. Copy and paste it in the Step 2 ( of the website ) and click on Validate

This will complete the Windows validation and will allow you to download the updates/files.



http://www.microsoft.com/downloads/exeValidation2.aspx?familyId=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displayLang=en

Solution:

http://support.microsoft.com/default.aspx?scid=kb;en-us;307890&sd=techh

Please copy the entire link to your browser and press enter.

Note Some original equipment manufacturer (OEM) and select installations of Windows XP that use a volume license agreement are pre-activated and require no additional steps to activate.

As these are OEM versions they are pre activated and need not be activated again.





http://support.microsoft.com/kb/307890

1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

Or, click the Windows Activation icon in the notification area.
2. Click Yes, let's activate Windows over the Internet now.
3. Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.
4. Use one of the following methods:• If you want to register and activate Windows at the same time, click Yes, I want to register and activate Windows at the same time, click Read the Windows Registration Privacy Statement, click Back, click Next, type your contact information in the appropriate boxes in the registration form, and then click Next. An asterisk (*) appears next to required information.
• If you only want to activate Windows, click No, I don't want to register now; let's just activate Windows, and then click Next.
The wizard establishes a connection with an activation server, and then processes the activation request.
5. When activation is completed and you receive the following message, click OK:
You have successfully activated your copy of Windows.

Solution:

1. Click Start,and then click Run.
2. Type regedit, and then click OK.
3. Go to the HKEY_CLASSES_ROOT window, and highlight the main branch.
4. Click Security, and then click Permissions.
5. Set the permission for Everyone to Full, and then click OK.
6. Select the HKEY_LOCAL_MACHINE window.
7. Navigate to the System/CurrentControlSet/Enum branch.
8. Click Security, and then click Permissions.
9. Set the permission for Everyone to Full, and then click OK.


Most of the times we mentioned to the customers to ensure if they are logged in a as an administrator, or have the Adminstrative privileges to their user acount.


In such cases, Additionally we can also provide the following four easy steps to ensure that, they(the customer) is log on as an administrator or that his user account has administrative privileges on that computer.

Click Start, then Run. The Run window will open.

In the Open: window, type lusrmgr.msc. The Local Users and Groups window will open.

Click Groups on the left-hand side.

Double-click Administrators on the right-hand side. This shows all users with administrative privileges.


Access Denied Patch
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=oj-24444-2&jumpid=reg_R1002_USEN

1. Restart the computer into Safe Mode.
2. Shut down the computer.
3. Power on, and when the blue HP Invent or Compaq screen appears, keep tapping F8 . This displays the Windows Advanced Options Menu .
4. Use the arrow keys to move up to Safe Mode and press Enter .
5. Press Enter on Microsoft Windows Whistler Personal or Microsoft Windows XP Home Edition .
6. Click Administrator and, if applicable, enter the password and press Enter .
7. A window will appear asking you for confirmation of keeping in Safe Mode . Click Yes .
8. Click Start and My Computer . Then, double-click the main hard drive (C: ) and Documents and Settings .
9. Right-click the folder name of the user account and click Properties .
10.Click Security .
11.Click Advanced .
12.Click Owner (see Figure 1 arrow 1).
13.Place a check mark in Replace owner on subcontainers and objects (see Figure 1 arrow 2).
14.Click Apply .
15.Click Yes to the security message.
16.Click OK .
17.Click OK again.
18.Restart the computer and access will be granted to all folders of the user accounts.

You may experience stutter, echo, or distorted sound on the Pavilion if the hardware acceleration is not set correctly.

To experience good audio quality, adjust the hardware acceleration slider for speaker in the Device Manger by following these steps:

1. Click Start and then Control Panel.
2. Click Sounds and Audio Devices.
3. Under Speaker settings, click Advanced.
4. Click the Performance tab.
5. Change the Hardware Acceleration slider's position.
NOTE: The slider can be positioned from "none" to "full" depending on the usage.
6. Click Apply and OK. Repeat steps 5 & 6 till you get optimum audio performance. At optimal level, sound will be clear and free from static or echo.

The error message 104-unsupported wireless network device may appear after updating the BIOS software. This document provides information to resolve the issue.

1.Remove the wireless network card from the computer and restart the computer.
NOTE: Review the video on steps for Removing and Replacing the Wireless LAN Mini PCI Card , or consult notebook documentation.
2.Download the SoftPaq SP29136 and install the updated version of the BIOS software. See table below.
3.Turn off the computer and reinstall the network card.
4.Restart the computer and allow the system to install the network drivers.

ftp://ftp.compaq.com/pub/softpaq/sp29001-29500/sp29136.exe

CTRL+C (Copy)
CTRL+X (Cut)
CTRL+V (Paste)
CTRL+Z (Undo)
DELETE (Delete)
SHIFT+DELETE (Delete the selected item permanently without placing the
item in the Recycle Bin)
CTRL while dragging an item (Copy the selected item)
CTRL+SHIFT while dragging an item (Create a shortcut to the selected
item)
F2 key (Rename the selected item)
CTRL+RIGHT ARROW (Move the insertion point to the beginning of the next
word)
CTRL+LEFT ARROW (Move the insertion point to the beginning of the
previous word)
CTRL+DOWN ARROW (Move the insertion point to the beginning of the next
paragraph)
CTRL+UP ARROW (Move the insertion point to the beginning of the
previous paragraph)
CTRL+SHIFT with any of the arrow keys (Highlight a block of text)
SHIFT with any of the arrow keys (Select more than one item in a window
or on the desktop, or select text in a document)
CTRL+A (Select all)
F3 key (Search for a file or a folder)
ALT+ENTER (View the properties for the selected item)
ALT+F4 (Close the active item, or quit the active program)
ALT+ENTER (Display the properties of the selected object)
ALT+SPACEBAR (Open the shortcut menu for the active window)
CTRL+F4 (Close the active document in programs that enable you to have
multiple documents open simultaneously)
ALT+TAB (Switch between the open items)
ALT+ESC (Cycle through items in the order that they had been opened)
F6 key (Cycle through the screen elements in a window or on the
desktop)
F4 key (Display the Address bar list in My Computer or Windows
Explorer)
SHIFT+F10 (Display the shortcut menu for the selected item)
ALT+SPACEBAR (Display the System menu for the active window)
CTRL+ESC (Display the Start menu)
ALT+Underlined letter in a menu name (Display the corresponding menu)
Underlined letter in a command name on an open menu (Perform the
corresponding command)
F10 key (Activate the menu bar in the active program)
RIGHT ARROW (Open the next menu to the right, or open a submenu)
LEFT ARROW (Open the next menu to the left, or close a submenu)
F5 key (Update the active window)
BACKSPACE (View the folder one level up in My Computer or Windows
Explorer)
ESC (Cancel the current task)
SHIFT when you insert a CD-ROM into the CD-ROM drive (Prevent the
CD-ROM from automatically playing)
Dialog Box Keyboard Shortcuts
CTRL+TAB (Move forward through the tabs)
CTRL+SHIFT+TAB (Move backward through the tabs)
TAB (Move forward through the options)
SHIFT+TAB (Move backward through the options)
ALT+Underlined letter (Perform the corresponding command or select the
corresponding option)
ENTER (Perform the command for the active option or button)
SPACEBAR (Select or clear the check box if the active option is a check
box)
Arrow keys (Select a button if the active option is a group of option
buttons)
F1 key (Display Help)
F4 key (Display the items in the active list)
BACKSPACE (Open a folder one level up if a folder is selected in the
Save As or Open dialog box)
m*cro$oft Natural Keyboard Shortcuts
Windows Logo (Display or hide the Start menu)
Windows Logo+BREAK (Display the System Properties dialog box)
Windows Logo+D (Display the desktop)
Windows Logo+M (Minimize all of the windows)
Windows Logo+SHIFT+M (Restore the minimized windows)
Windows Logo+E (Open My Computer)
Windows Logo+F (Search for a file or a folder)
CTRL+Windows Logo+F (Search for computers)
Windows Logo+F1 (Display Windows Help)
Windows Logo+ L (Lock the keyboard)
Windows Logo+R (Open the Run dialog box)
Windows Logo+U (Open Utility Manager)
Accessibility Keyboard Shortcuts
Right SHIFT for eight seconds (Switch FilterKeys either on or off)
Left ALT+left SHIFT+PRINT SCREEN (Switch High Contrast either on or
off)
Left ALT+left SHIFT+NUM LOCK (Switch the MouseKeys either on or off)
SHIFT five times (Switch the StickyKeys either on or off)
NUM LOCK for five seconds (Switch the ToggleKeys either on or off)
Windows Logo +U (Open Utility Manager)
Windows Explorer Keyboard Shortcuts
END (Display the bottom of the active window)
HOME (Display the top of the active window)
NUM LOCK+Asterisk sign (*) (Display all of the subfolders that are
under the selected folder)
NUM LOCK+Plus sign (+) (Display the contents of the selected folder)
NUM LOCK+Minus sign (-) (Collapse the selected folder)
LEFT ARROW (Collapse the current selection if it is expanded, or select
the parent folder)
RIGHT ARROW (Display the current selection if it is collapsed, or
select the first subfolder)
Shortcut Keys for Character Map
After you double-click a character on the grid of characters, you can
move through the grid by using the keyboard shortcuts:
RIGHT ARROW (Move to the right or to the beginning of the next line)
LEFT ARROW (Move to the left or to the end of the previous line)
UP ARROW (Move up one row)
DOWN ARROW (Move down one row)
PAGE UP (Move up one screen at a time)
PAGE DOWN (Move down one screen at a time)
HOME (Move to the beginning of the line)
END (Move to the end of the line)
CTRL+HOME (Move to the first character)
CTRL+END (Move to the last character)
SPACEBAR (Switch between Enlarged and Normal mode when a character is
selected)
m*cro$oft Management Console (MMC) Main Window Keyboard Shortcuts
CTRL+O (Open a saved console)
CTRL+N (Open a new console)
CTRL+S (Save the open console)
CTRL+M (Add or remove a console item)
CTRL+W (Open a new window)
F5 key (Update the content of all console windows)
ALT+SPACEBAR (Display the MMC window menu)
ALT+F4 (Close the console)
ALT+A (Display the Action menu)
ALT+V (Display the View menu)
ALT+F (Display the File menu)
ALT+O (Display the Favorites menu)
MMC Console Window Keyboard Shortcuts
CTRL+P (Print the current page or active pane)
ALT+Minus sign (-) (Display the window menu for the active console
window)
SHIFT+F10 (Display the Action shortcut menu for the selected item)
F1 key (Open the Help topic, if any, for the selected item)
F5 key (Update the content of all console windows)
CTRL+F10 (Maximize the active console window)
CTRL+F5 (Restore the active console window)
ALT+ENTER (Display the Properties dialog box, if any, for the selected
item)
F2 key (Rename the selected item)
CTRL+F4 (Close the active console window. When a console has only one
console window, this shortcut closes the console)
Remote Desktop Connection Navigation
CTRL+ALT+END (Open the m*cro$oft Windows NT Security dialog box)
ALT+PAGE UP (Switch between programs from left to right)
ALT+PAGE DOWN (Switch between programs from right to left)
ALT+INSERT (Cycle through the programs in most recently used order)
ALT+HOME (Display the Start menu)
CTRL+ALT+BREAK (Switch the client computer between a window and a full
screen)
ALT+DELETE (Display the Windows menu)
CTRL+ALT+Minus sign (-) (Place a snapshot of the active window in the
client on the Terminal server clipboard and provide the same
functionality as pressing PRINT SCREEN on a local computer.)
CTRL+ALT+Plus sign (+) (Place a snapshot of the entire client window
area on the Terminal server clipboard and provide the same functionality
as pressing ALT+PRINT SCREEN on a local computer.)
m*cro$oft Internet Explorer Navigation
CTRL+B (Open the Organize Favorites dialog box)
CTRL+E (Open the Search bar)
CTRL+F (Start the Find utility)
CTRL+H (Open the History bar)
CTRL+I (Open the Favorites bar)
CTRL+L (Open the Open dialog box)
CTRL+N (Start another instance of the browser with the same Web

1. Click Start, Control Panel, and then Network Connections.
2. Right-Click on already setup Wireless Connection and Select Properties.
3. Under Properties, Click the 'Configure' button.
4. Click the Advanced tab.
5. Under Property section, select Power output, and under the 'Value' sections beside, select 100%.
6. Also, Under Property section, select Power save mode, and under the 'Value' sections beside, select disabled.